SHIPPING POLICY

Shipping Zone and Transportation Expenses

 

United States :

Free on orders over $60.00, otherwise a fixed fee of $5 will be charged.

Processing time : 1-2 Business Days
Shipping time :7-9 Business Days

Rest of World :

Free on orders over $60.00, otherwise a fixed fee of $10 will be charged.

Processing time : 1-2 Business Days
Shipping time : 7-9 Business Days

* All orders placed through tktxlab.com are eligible for free shipping policy, but please note shipping times may vary for certain countries that are not serviced from any of the major postal carriers.

 

U.S. Shipping Destinations and Rates

  • TKTX ships to all 48 contiguous United States, Alaska, Hawaii, Puerto Rico and Guam.
  • Orders placed during weekends and holidays will be processed the next available business day.
  • Please note circumstances out of our control such as natural disasters, holiday delays, etc. may cause shipping delays and postponements. Delivery of products will be subject to the Terms of Service provided by the carrier.

International Shipping

  • Your package may be subject to the customs fees and import duties of the country to which you have your order shipped. The recipient is responsible for all duties and taxes incurred. TKTX cannot determine these fees during the checkout process.
  • As we ship via  our postal carriers , the product gets handed to your local post office on arrival in your country and as such, delivery times will vary by country depending on the efficiency and expediency of your postal service.
  • Please don’t refuse the package because of the customs or taxes charges when the item is delivered. The carrier won’t be able to return the items to us unless these fees are paid. Our only option is to abandon the package in customs and if this happens, we won’t be able to offer a refund.
  • Orders that are returned due to incorrect or missing address information, shipping fees are non-refundable. We are happy to re-ship the order to you, however, additional shipping charges will apply to re-ship the items to the correct address.